Privacy Policy Statement

Effective Date: October 2025 · Last Updated: October 2026

At QuadSci.ai, we respect your privacy and are committed to protecting any information we obtain from customers. This Privacy Policy describes our practices with respect to customer data that may be collected when customers use our applications.

Self-Hosted Model

QuadSci's product is delivered as a self-hosted application that runs entirely within the customer's environment. As such, QuadSci does not collect, process, or store customer production data in our infrastructure. All customer data remains fully under the customer's control, including where it is stored, how it is backed up, and how it is secured.

Telemetry and Diagnostic Information

QuadSci collects limited telemetry and diagnostic information to support troubleshooting and improve product functionality. This data is protected under QuadSci's security policies. If customer data is required for research and development purposes, it may only be exported into QuadSci-managed infrastructure with the explicit approval of the customer, and in such cases the data is always anonymized and reviewed before transfer.

Website Analytics & Cookies

We use Google Analytics 4, provided by Google LLC (“Google”), to analyze how visitors interact with this website. Google Analytics 4 uses cookies and other tracking technologies to collect information about your visits, including pages viewed, time spent, scroll depth, and click events. This information is used to compile reports about website activity and to help us improve the website. The data collected is processed by Google on our behalf and may be transferred to and stored on Google servers in the United States. We have configured Google Analytics 4 to anonymize IP addresses before transmission where technically supported. If you are located in a jurisdiction where consent is required before analytics processing, Google Analytics 4 will only run after you have provided explicit consent through our consent management platform, Cookiebot. You may opt out of Google Analytics tracking at any time by using the Google Analytics Opt-out Browser Add-on or by adjusting your preferences in our Cookiebot consent center.

When you visit our website, our online data partners or vendors may use cookies and similar technologies to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Support for Customer Privacy

QuadSci assists customers in the configuration and secure deployment of the application in alignment with their data protection, privacy, and compliance requirements. We provide guidance, best practices, and security features to ensure the product operates in accordance with industry-standard privacy and security controls.

Policy Maintenance

QuadSci reviews this Privacy Policy at least annually and updates it as needed to reflect changes in our products, security practices, or applicable laws.

For questions or privacy-related inquiries, please contact support@quadsci.ai.