QuadSci Blog
Insights on AI revenue intelligence, product innovation, and the people building the future of GTM
QuadSci Named "Machine Learning Company of the Year" in 9th Annual AI Breakthrough Awards Program
For the second consecutive year, QuadSci wins Machine Learning Company of the Year, recognized for Q-Chat agents and predictive customer intelligence built on 11 trillion telemetry events.
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Why CS Teams Are Always Fighting Last Quarter's Fires
The structural trap that keeps renewal teams reactive and how to get out of it. Why retention is won 9 to 18 months before the renewal queue.
What Is Growth AI and How Does It Work?
Growth AI is QuadSci's supervised machine learning system that predicts customer revenue from product behavior, giving GTM teams forward-looking ARR visibility.
What Is Cohorts AI and How Does It Work?
Cohorts AI analyzes product telemetry with unsupervised machine learning to group customers by behavior, then connects those patterns to ARR and retention.
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- Insight
What Is Product Telemetry and Why Is It Important for Churn Prediction?
Product telemetry is the continuous stream of behavioral data from every user interaction. Learn how front-end and back-end telemetry power early, accurate churn and expansion prediction.
- Research
QuadSci vs Hook vs Pendo Predict: Which Customer Intelligence Platform Is Right for Your GTM Team?
A side-by-side comparison of QuadSci, Hook.co, and Pendo Predict across prediction window, telemetry depth, accuracy, and how each platform delivers action.
- Insight
What Is the Difference Between Health Scores and Telemetry?
Health scores and telemetry both monitor customer behavior, but they differ in accuracy, lead time, and how they are constructed. Learn why telemetry-based prediction wins.
- Insight
What Is Telemetry-Based Churn Prediction?
Telemetry-based churn prediction uses product usage data and behavioral signals to forecast which customers will cancel or downgrade, months before it happens.
- Insight
Unlocking Expansion: Growth Starts With Your Customers, Not Your Pipeline
Top-performing software companies grow from their existing customer base, not net-new pipeline. Learn how product telemetry reveals expansion before it reaches CRM.
- Insight
7 Customer Intelligence Use Cases That Turn Product Data Into Revenue
Discover 7 AI-driven customer intelligence use cases that connect product telemetry to revenue outcomes including churn prediction, expansion detection, and cohort analysis.
- Product
Cohorts AI vs Growth AI: What's the Difference and Why You Need Both
Cohorts AI reveals how customers use your product. Growth AI predicts where revenue is headed. Together they create a shared intelligence layer across GTM teams.
- Insight
The Clock's Ticking: The Science of Spotting Churn Risk Early
Churn rarely appears suddenly. Learn how product telemetry reveals behavioral risk 3-4 quarters before it becomes obvious in your renewal forecast.
- News
QuadSci Raises $8 Million in Series A Funding
The SaaS News covers QuadSci's $8M Series A led by Crosslink Capital to accelerate product development and expand go-to-market teams for enterprise customers.
- News
QuadSci Raises $8M to Predict SaaS Churn Before It Happens
AlleyWatch covers QuadSci's $8M Series A funding round and how its customer intelligence AI predicts churn using product telemetry data.
- Press Release
QuadSci, the Most Predictive and Prescriptive AI For Customer Intelligence, Raises $8M Series A
QuadSci secured an $8 million Series A financing round led by Crosslink Capital to accelerate product development and expand go-to-market teams.
- Insight
Why Net Revenue Retention Is Falling and How the Best SaaS Teams Are Responding
Learn why NRR is under pressure across SaaS and how leading teams use AI-powered product usage analytics to engineer predictable growth.
- Insight
Product-Centricity: Why the Product Must Lead the Relationship
Learn why product usage, not CRM data, should be the foundation of your revenue strategy. Discover how AI transforms telemetry into actionable intelligence.
- Insight
The Customer Journey You've Never Actually Seen
Discover why traditional tools create data silos and how AI-powered telemetry finally reveals the complete customer journey across your organization.
- Insight
Separating Signal from Spin in the Age of AI
How to properly evaluate revenue and churn predictions without falling for the hype. Learn what to look for in AI/ML solutions from a machine learning expert.
- Insight
Humans See Relationships. AI Sees Patterns. Forecasts Need Both
Sales forecasts fail because they rely on human perception over customer behavior. Learn how predictive AI with telemetry data improves forecast accuracy.
- Insight
The CFO and the Renewal Decision
Learn how CFOs are playing a central role in renewal decisions and how AI transforms raw telemetry into compelling value narratives.
- Insight
Why is Growth Slowing Down? The Revenue Reality for B2B Software
Discover why 58.8% of B2B organizations saw NRR decline and how telemetry-driven AI transforms revenue intelligence.
- Research
Surprise Churn Hits Hard. The Impact Starts Fast
How predictive AI powered by telemetry data transforms forecast accuracy and prevents unexpected churn in revenue organizations.
- Customer Story
How Clari Used AI to Predict Churn and Uncover Growth Opportunities
Clari partnered with QuadSci to achieve 94% accuracy in predicting churn 12 months in advance and uncover hidden growth signals.
- CultureProduct
Reflections from BayLearn 2025: A Day of Machine Learning Insights and Inspiration
A QuadSci DataML Engineer shares insights from the BayLearn symposium on LLMs, agentic AI, and the future of machine learning.
- Research
Telemetry Over Talk: How AI Predicts Churn and Unlocks Growth
Analysis of 9,100 SaaS accounts reveals 80% of commercial outcomes are predicted by product usage.
- Press Release
New SBI and QuadSci Study Exposes Costly SaaS Retention Crisis—And How AI Can Predict Who Churns Next
Analysis of 9,100 accounts and 160 billion data points reveals six usage patterns that determine renewal and expansion outcomes.
- Culture
From Latin America's Startup Ecosystem to the Forefront of AI, the journey of Hermes
Hermes Aguilar shares his journey to QuadSci and what he's working on here.
- Culture
From Problems to Product Insights, Eduardo Martinez shares his journey to QuadSci
Eduardo Martinez, DataML Engineer, shares his journey in data science.
- News
QuadSci Named Machine Learning Company of the Year
Prestigious 8th Annual AI Breakthrough Awards Program Recognition.
- Product
Reflections from Bruno Velloso on QuadSci's 2025 Summit
Bruno shares insights from the 2025 summit and product developments.
- News
Q-Chat, Clari, and Lucha Libre: Sarah's QuadSci Summit Recap
Sarah Cox shares her perspective on the QuadSci summit.
- News
Behind the Scenes at Our CDMX Company Summit
A recap from Niki Makkinejad, Chief of Staff.
- Product
Back from CDMX: QChat, Connection, and a Growing Team
An update on Q-Chat development and team growth.
- Culture
10 Years and Counting: Aaron Hinojosa at QuadSci
Aaron shares his decade-long journey in tech.
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