Cohorts AI
Intelligent customer segmentation and behavioral analysis powered by machine learning that transforms how you understand and engage with your customers.
48%
of B2B Accounts
Detected below the renewal threshold by usage pattern
20%
Expansion ARR Unlock
When shifting customers to higher value Cohorts
See Cohorts AI in Action
Watch how Cohorts AI transforms raw product telemetry into actionable customer intelligence.
Catalogue Feature Adoption
Uncover the features that drive your customer journey
- Cut through messy usage data with normalized metrics that make adoption clear and comparable.
- Distinguish between value-driving features that impact business performance and those that don't.
- Power product, marketing, CS and sales with objective insight based on usage - not conversations.
Identify Performance Indicators
KPIs powered by real customer behavior inside your product
- Link ARR value to product usage for a clear, objective view of your customer base.
- Reveal revenue patterns that sit outside standard reporting and map to ARR value.
- Bring GTM and Product teams onto the same signals for coordinated plays across departments.
Analyze Customer Cohorts
Explore each cohort to understand feature adoption, team usage and ARR value
- Explore the features and usage patterns that define each cohort.
- Use the analysis to understand feature value and behaviors that indicate risk or expansion opportunity.
- Craft coordinated plays that target at-risk or growth ready accounts.
Explore Company Insights
Understand the usage journey of every customer
- Understand how customer usage evolves with detailed historical analysis.
- Track onboarding progress, adoption levels, and usage changes for each account.
- Align cross functional teams to targeted, data-driven plays that change customer behavior and drive revenue.
Tap Q-Chat Agents
Turn complex product analysis into simple, actionable insights
- Turn usage patterns and feature adoption analysis into targeted, cross functional actions.
- Surface the key insights hidden in your customers' usage.
- Make advanced product usage research accessible to everyone to all teams.
See Cohorts AI in Action
Ready to transform how you understand your customers? Book a demo to see how Cohorts AI can uncover hidden patterns in your product telemetry.